Thursday, August 28, 2008 today
@ConversationAge I gave you credit on our blog though :)
@ConversationAge well, my ex-site. I was a very very early LinkedIn employee - 04-06 :)
Twitter / karltonwilliams http://tinyurl.com/5tze2a
A CrossLoop Helper @karltonwilliams who can help with your PC problems
If there is a facebook movie - I vote for the name 'Lost (by the twin bros/greenspan) and Found (by Mark)"
@RedBullMom let me know if you have questions on CrossLoop
@loudmouthman our pleasure. You are doing an awesome job, imho. Dont forget to mention it on your blog :)
@ConversationAge seems you discovered our blog post referring to yours :)
@loudmouthman check out this post on our blog. you will like it (check out the last part) - guaranteed! http://tinyurl.com/56hub9
Wednesday, August 27, 2008 yesterday
CrossLoop News SOS: Twitter Users need CrossLoop Helpers: I am pretty active on Twitte.. http://tinyurl.com/56hub9
If you think life is short, try running (a marathon) - a quote seen on a t shirt by my co-founder who has run 80+ marathons!
Let's take a look at a number of simple shortcuts to control some frequently used tasks.
[Making international inroads] CrossLoop-远程协助软件 http://tinyurl.com/5vn4wf
@mattfreedman you can but depends on the wifi connection stability and hence can go relay as backup
SOS: Twitter Users need CrossLoop Helpers 12:00 AM
I am pretty active on Twitter [you might get me faster there than anywhere else sometimes] so here are a few conversations of people sharing some of their tech support "experiences":
Tech support today is absolutely inefficient - not a single person owns Anne Manning's problem apart from herself.
No one is accountable for making Chris Ediger's delighted, happy and satisfied. The one providing support has no reason to take care, treat Chris right so that he returns, so that he builds a relationship
with the Helper. He probably even has no idea about the real identity of the person helping him.
What about Vick? Any of the CrossLoop Helpers with Verizon or Linksys on their profile would have probably cared more and saved him a few hours of invaulable time.
Similar to Chris above, no one is listening to 'basscom'. No one cares enough to make him happy, give him what he wants and provide personalized service
The above are only a very very few of the pain that consumers go through everyday - some like Mike go through an experience that you can only hope does not happen to you.
The above, and many millions more, are people who not only need a better solution but people own their problem, who own their success and care.
Why are we all at CrossLoop different?
Because a CrossLoop Helper's personal business is solving the customers technical problems!
CrossLoop Helpers are real people, real names and with measurable brand and track record (on their profile).
I strongly recommend that you use Twitter as a personal tool to help these people - they need you. Here is a nice short blog post by Valeria Maltoni on doing business on Twitter. You are also welcome to follow me there since I also make myself available there for all CrossLoop users [You will be surprised how many there are]
CrossLoop Helpers like Nik Butler (His CrossLoop Profile, which has some excellent customer testimonials from people with accounts, is here) are extremely active, making themselves very accessible and engaging with the potential customer. He is a really good example.
At the end of the day you don't build relationships with the dealer who sold you the car, but you absolutely do with the person who services it - Yes, we are all in the people business.
Good Afternoon and Good Luck!
Tuesday, August 26, 2008 2 days ago
@mattfreedman wireless for example but my tech guys can answer that better
@mattfreedman relay sessions go entirely through our servers - backup plan if p2p session fails to establish. 90% is p2p and hence free :)
@leewilmeth lol. So its in person, not remote? If you do or want to, try our product, CrossLoop. Written up on AARP
[MS Access CrossLoop Helper] A home business you can do, yes YOU! - Ecademy http://tinyurl.com/5zufqg
@leewilmeth what do you use to provide tech support to seniors?
MS Access Helper on CrossLoop http://twurl.nl/acbmqe
LinkedIn is enabling 'walled conversations' - Just announced that Groups feature now has discussions, daily digest etc
@mattfreedman you might have had a CrossLoop relay session instead of our std. peer to peer. Let me know if you need help
@itcamefromks let me know if you need any help and you might want to use your crossloop url for profile the next time
Retweeting @itcamefromks: Gearing up for some good sleep. Just joined CrossLoop to help out the computer illiterate
Monday, August 25, 2008 3 days ago
@monkeyPi get help from one of these CS3 Helpers: http://tinyurl.com/6nyddm [I work at CrossLoop]
Retweeting @trilks: after marriage, free family tech support will extend to in-laws
[CrossLoop mention when Webex didn't work] Twitter / jessnuss: @mrinal_desai crossloop cam... http://tinyurl.com/62g2b9
Retweet, reblog - next? Do you consider this is further fragmentation of conversations or an enhancement?
@jessnuss Love it, Love it, love it - free and simple might be better than complex and expensive ;)
Retweeting @jessnuss:crossloop came up in conversation recently when we were having difficulty getting webex to work on a customer call ;)
Is there anyway to switch between different delicious (using Firefox add-on) user accounts .. similar to greasemonkey scripts for gmail ?
Inspirational piece in the SF Chronicles on 'older, tougher, smarter' athletes like Dara Torres http://tinyurl.com/yo7q8m/c... ...
One Us, One World: In my last post I imagined an Olympics with no countries, only people. T.. http://tinyurl.com/6j47km
If one claims to be an expert, does that mean to you that the person has stopped learning?
Did you know that if you focus on LEARN, you will lose the letter L? Old post on it: http://tinyurl.com/6ogvbm
i can Help with PC Optimization, Windows XP, Vista, Virus-Spyware Removal, Any Errors, Wifi Network Setup & Security, Software Install, Printer, Internet Explorer, Firefox, web applications, remote desktop, Create website, ftp server, knowledge of linux, Office 03/07,
@treyp nope. Dont but was thinking of the Jamaicans who ran to victory at the Olympics :)
Retweeting @lonseidman: @mrinal_desai you are quite welcome! I've been waiting for an easy screen sharing solution and this is it!
Sunday, August 24, 2008 4 days ago
FB Status: Mrinal is learning the hard way that brown man gets sun burnt too.... http://tinyurl.com/54ab4c
Mrinal is learning the hard way that brown man gets sun burnt too....
Saturday, August 23, 2008 5 days ago
FB Status: Mrinal is feeling better that only 300m butcher his name - > 1B chinese know.. http://tinyurl.com/5zbkxo
Mrinal is feeling better that only 300m butcher his name - > 1B chinese know Phelps as Maikeer Feierpusi (fay are poo suh). phew.
FB Status: Mrinal is wondering of Biden will be the MoJo(e) to get the 'JOBB' at the white.. http://tinyurl.com/6exruy
Mrinal is wondering of Biden will be the MoJo(e) to get the 'JOBB' at the whitehouse?
@fredwilson do you use your Blackberry Curve on a Mac or are you on Windows? Contemplating a switch.... to Mac
Friday, August 22, 2008 6 days ago
Twitter / Gabolonte Blasfemus: Le estoy haciendo soporte r...: Translation: "I am doing remote .. http://tinyurl.com/6zrgud
Translation: "I am doing remote support to a friend via CrossLoop ... it's more fun that makes a steering clear! :)"
CrossLoop: A free and very easy to configure screen sharing app : LonSeidman.com http://tinyurl.com/6pqwsp